Qualia is monitoring consumer preferences in our Homebuyer Sentiment Index. In our latest installment, we commissioned Savanta, a third party independent research firm, to track how homebuyer expectations have shifted since our last survey in November 2020.
Qualia's latest consumer survey indicates that technology is moving the needle on consumer expectations; however, consumers still find the homebuying process confusing and value in-person consultation throughout the process from knowledgeable real estate agents, lenders, attorneys, and title & escrow agents.
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