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Qualia eGuide

The Title Operator’s Guide to Change Management

Technology provides title & escrow companies with a powerful opportunity to update legacy processes to drive organizational efficiency and expand teams' capabilities. As companies look to implement new tools and systems, it's critical they first map out a change management process to ensure successful adoption.

What's in the eGuide

The amount of time a company spends on change management initiatives is a key indicator of future operational success.  

In this eGuide, you will learn:

  • How to form a project team to assist in developing new processes
  • How to conduct a thorough discovery process to understand and evaluate existing procedures
  • How to develop messaging and materials to help ensure staff buy-in, understanding, and use