2023 was a challenging year for the real estate industry. As the housing market remained stagnant and instances of wire fraud increased, title & escrow companies had to adapt to survive. With the new year fast approaching, it's critical to consider how these challenges will continue to impact operations in 2024 and identify steps to help overcome them.

ALTA hosted Qualia's Strategic Customer Success Manager, Katie Welsch, and Guaranty Closing and Title Services Inc.'s Chief Technical Officer, Kun Wang, for a discussion on how businesses can set strategic goals to drive success in the coming year.