Overview

In a competitive market influenced by the Federal Reserve’s rate hikes, real estate professionals rely on streamlined closings to win business and drive a better customer experience. However, despite technological advancements, title and escrow companies still face significant operational challenges that result in inefficiencies in the closing process.

Many title and escrow companies rely on a vast system of outdated and overly complex workflows to manage daily operations. Over time, this causes an unmanageable set of tasks, workflows, and automations to accumulate, leading to what’s known as workflow debt – the cost of these inefficiencies. Companies can achieve greater efficiency and deliver an enhanced customer experience by simplifying and standardizing workflows, thereby eliminating the accumulated workflow debt. This not only enables them to compete in the current market but also prepares them for future market demands.