---
title: "Mortgage Minutes: The Fast Track to Actionable Insights — Ep. 1"
description: Julian Hebron of The Basis Point & Qualia's Jamie Kump talk about how lenders can build trust with homebuyers by giving insights on inflation & recession.
image: https://learn.qualia.com/hubfs/podcast-graphic_700x400.png
---

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## Mortgage Minutes: The Fast Track to Actionable Insights

## Ep. 1 — Lender Playbook To Help Homebuyers Make Smart Decisions When Facing Inflation & Recession

![Kump-Jamie-headshot](https://learn.qualia.com/hubfs/Kump-Jamie-headshot.png)

### Jamie Kump — Director of High Growth Accounts, Qualia

 Jamie Kump leads Qualia's high growth account team, addressing technology barriers for Proptech and Fintech firms nationwide. Her team partners with real estate technology firms to design end-to-end, custom real estate and mortgage transaction experiences leveraging Qualia's platform, API, and ecosystem.

![Julian Hebron](https://learn.qualia.com/hubfs/julian-hebron-1-1.jpeg)

### Julian Hebron — Founder, The Basis Point

 Julian Hebron is a finance pro with 25 years of expertise inside global institutions and startups. He's founder of The Basis Point, a sales and strategy consultancy to banks, lenders, and fintechs, and is known for straightforward analysis that simplifies consumer finance and real estate into actionable intel.

In a world where headlines don't always tell the whole story, mortgage lenders must help homebuyers cut through the inflation and recession noise and get to the basis point on the market right now. 

Listen to mortgage experts discuss how lenders must serve homebuyers as advisors to educate them on inflation indexes, the reality about the current market that doesn't make the headlines, and how arming homebuyers with this knowledge can quell fears and foster trust.

## Key Takeaways

- Market data lenders can use right now to educate homebuyers about 2022 opportunities
- What most headlines miss about how inflation & recession will play out for lenders & consumers
- How lenders can build trust with homebuyers even during processes lenders don’t directly control

## More Content

### [![CTA Graphic - STRATMOR](https://learn.qualia.com/hubfs/CTA%20Graphic%20-%20STRATMOR.png) Quantifying Inefficiencies of the Mortgage Settlement Process To understand where breakdowns in the lender-title process typically occur, Qualia engaged STRATMOR Group, one of the most trusted data-driven advisory firms in the mortgage industry, to gather third-party, quantifiable benchmarking data to better identify, understand, and illustrate challenges within lender-title operations.](https://learn.qualia.com/qualia-and-stratmor-group-2022-study)

### [![CTA Graphic - HBSI](https://learn.qualia.com/hubfs/CTA%20Graphic%20-%20HBSI.png) Qualia’s 2022 Homebuyer Sentiment Index Qualia is keeping a finger on the pulse of shifting consumer preferences in our Homebuyer Sentiment Index. In our latest installment, we commissioned Savanta, a third-party research firm, to track how homebuyer expectations have evolved since our last survey. The results of our survey underscore the importance of connectivity to drive forward an optimized homebuying experience.](https://learn.qualia.com/whitepaper-2022-homebuyer-sentiment-index)

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