---
title: Business Resiliency in Uncertain Times
description: What the 2021 housing market will bring is still uncertain. Businesses can prepare through improving their adaptability & ability to weather change.
---

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## Business Resiliency in Uncertain Times

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### Overview

In 2020, the housing market took many unpredictable turns. What 2021 will bring is still uncertain; however, businesses can prepare through strategies that improve their adaptability and ability to weather change.

### In this video, you'll learn:

- How title & escrow leaders are centralizing their workflows to increase operational efficiency.
- How some businesses were able to expand operations, even during uncertain times.
- The tools and technology title & escrow innovators are using to strengthen their businesses.

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### Your Panelists for this Webinar are:

- #### Angela Lozano
  
  National Operations Manager & General Counsel at Title Forward, a wholly-owned subsidiary of Redfin
- #### Sarah Blackburn
  
  J.D., Chief Executive Officer at Bspoke
- #### Charlotte Brown
  
  Director of Product at Qualia

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