Lalani Gomez, Agency Account Manager at Old Republic Title Agency, shares how Qualia has empowered her agents to streamline the closing process, while creating a remote and simple audit process for underwriters. The Qualia Platform has allowed her agents to maximize security, optimize efficiency, and provide a high-quality experience for their clients.
"The team at Qualia clearly knows how this industry works. I recommend Qualia because it simplifies the closing for our agents. And as an underwriter, it’s important for us that our agents streamline their processes because it reduces errors, allows them to process more orders, and makes it easier to generate and remit policies. This ultimately increases their bottom line, which in turn, increases ours. With our agents on Qualia, it helps us mitigate our risk and receive our premiums faster.”- Lalani Gomez, Agency Account Manager
“The audit process is vital because that’s how we know if the agents are staying in compliance with all the regulations of Florida Department of Financial Services. So Qualia is wonderful in that it makes the audit process much easier. Our auditors don’t have to travel because they can just log in rather than pack up. It’s a big money and time-saver.”- Lalani Gomez, Agency Account Manager
“I think it’s important for title companies to learn about Qualia because it’s one of the best tools in the industry. And in order to stay competitive, you need to know what tools are available and what your competitors are using.”- Lalani Gomez, Agency Account Manager